Quick answer: Pilot currently tells guests to leave store or app feedback through the Pilot app. We could not verify RatePFJ.com as Pilot’s current official feedback route in September 2026, and we found no current Pilot source supporting the old Surveylo claims about a receipt-based prize survey or a 15-day reward code.
Table of Contents
Pilot Flying J feedback status
- Status: Current customer feedback is available.
- Current official route: Pilot says to open the Pilot app, go to the Account tab, scroll to the bottom, and tap Give Feedback.
- Historical domain:
RatePFJ.comcould not be verified as Pilot’s current promoted feedback destination. - Receipt requirement: We found no current Pilot source stating that ordinary feedback requires the old receipt code described in this article.
- Reward: We found no current Pilot source confirming a guaranteed reward for submitting ordinary feedback.
- Last independently checked: September 15, 2026.
Surveylo is an independent information site and is not affiliated with Pilot.
How to give Pilot feedback now
Pilot’s current FAQ says guests can leave feedback about a Pilot store or the app from the Pilot app itself. Open the app, select the Account tab, scroll to the bottom, and tap Give Feedback.
Pilot — Frequently Asked Questions
Is RatePFJ.com still the official Pilot survey?
Older Pilot Flying J survey guides referenced RatePFJ.com and a receipt-based survey flow. We could not verify that domain as the current feedback route promoted by Pilot in September 2026. Because feedback providers and domains can change, old survey addresses should not be treated as current simply because they appeared on historical receipts or articles.
Does Pilot currently give a prize for feedback?
We found no current Pilot source saying that ordinary store or app feedback guarantees a gift, cash prize, coupon, or validation code. Pilot does run separate promotions and giveaways from time to time, but those have their own rules and should not be confused with general customer feedback.
Pilot promotions are separate from feedback
Pilot regularly runs app offers and occasional promotional giveaways. For example, Pilot has used separate campaign rules for road-trip promotions and gift-card giveaways. Those promotions are distinct from the standard feedback option in the Pilot app, so Surveylo no longer treats old survey-prize language as current unless Pilot publishes current rules tying a reward directly to feedback.
About Pilot
Pilot Travel Centers is part of Pilot, a large North American travel-center network. Pilot says it operates more than 900 locations across the United States and Canada and serves drivers through Pilot, Flying J and One9 locations.
Common questions
Where do I leave Pilot Flying J feedback now?
Use the Pilot app and select Account → Give Feedback, according to Pilot’s current FAQ.
Do I need a receipt?
Pilot’s current general feedback instructions do not state the old blanket receipt-code requirement described in the historical Surveylo article.
Can I still use RatePFJ.com?
We could not verify it as Pilot’s current promoted feedback destination. Start with Pilot’s official app or PilotCompany.com instead.
Will I receive a prize for giving feedback?
We could not verify a current guaranteed reward for ordinary feedback. Check any current Pilot promotion separately for its own rules.
Verified sources
Last verified: September 15, 2026. Feedback routes and promotions can change, so use Pilot’s current official site or app for the latest instructions.