Pep Boys Survey & Customer Feedback Status (2026)

Quick answer: Pep Boys currently provides customer-care and feedback channels through PepBoys.com, but we could not verify PepBoysSurvey.com as the current official customer-survey destination in 2026. We also found no current official source supporting the old claim that completing that survey automatically enters customers into a monthly cash sweepstakes.

Pep Boys feedback status

• Status: Current customer care and feedback channels are available.
• Official route: Pep Boys Customer Care / Contact Us.
• Old survey domain: PepBoysSurvey.com could not be verified as the current official route promoted by Pep Boys.
• Survey reward: No current first-party source we found confirms the old recurring monthly cash-prize claim tied to that survey.
• Current promotions: Pep Boys does run separate sweepstakes and giveaways from time to time, with their own official rules.
• Last independently checked: September 15, 2026.

Surveylo is an independent information site and is not affiliated with Pep Boys.

How to contact Pep Boys now

Pep Boys currently directs customers to its official Customer Care pages for help, questions, service issues, and feedback.

• Pep Boys — Contact Us
• Pep Boys — Corporate Contact

Pep Boys currently lists customer care at 1-800-PEP-BOYS (737-2697) and provides official contact forms on PepBoys.com.

Is PepBoysSurvey.com still the official survey?

Older Pep Boys receipts and survey guides referenced PepBoysSurvey.com. We could not verify that domain as the current survey destination promoted by Pep Boys in September 2026, so Surveylo no longer presents it as active.

If you have an old survey invitation, verify the destination against PepBoys.com before entering personal information.

Does Pep Boys still run sweepstakes?

Yes, Pep Boys still runs promotional sweepstakes from time to time, but those campaigns are separate from the old survey claims on this page. For example, Pep Boys published official rules for a 2025 Holiday Giveaway and a 2025 summer road-trip sweepstakes, each with its own dates, eligibility, entry methods, and prizes.

That does not prove that an old customer survey still carries a monthly cash prize. Survey rewards should only be stated when current official rules link the reward directly to the survey.

What happened to the old cash-prize claim?

The previous Surveylo article said customers could take the Pep Boys survey and win cash in a monthly sweepstakes. We could not verify a current 2026 Pep Boys rule page supporting that claim, so it has been removed rather than repeated as fact.

Privacy and safety

Pep Boys’ current privacy policy explains that the company may collect information through its website, locations, and contests. For feedback or contest entry, use the official PepBoys.com destination or an officially linked promotion page.

Be cautious with any old survey domain that asks for payment information, money, or unrelated personal details merely to submit feedback.

Frequently asked questions

What is the current Pep Boys feedback route?

Use the Customer Care or Corporate Contact pages on PepBoys.com.

Is PepBoysSurvey.com still active?

We could not verify it as the current official Pep Boys survey destination in 2026.

Does the old survey still offer cash prizes?

We found no current official rule page confirming the old recurring monthly cash-prize claim.

Does Pep Boys still offer giveaways?

Yes. Pep Boys runs separate promotions from time to time, and each one has its own official rules and entry requirements.

Related Surveylo guides

Browse more Auto Survey guides for current and historical automotive feedback programs.

Verified sources

• Pep Boys — Customer Care Contact Us
• Pep Boys — Corporate Contact Us
• Pep Boys — Privacy Policy
• Pep Boys — Giveaway Rules

Last verified: September 15, 2026.